Please only book tickets for your children (Adults are free) All booked slots are non refundable and can not be exchanged for a different date.
In the event of a local or National lockdown or enforced closure, your ticket will be refunded in full.
From Monday 14th September the maximum group size will be 6. This means that your total group size (including Adults and babies) will need to be 6 or fewer. Please note this is currently law and non negotiable. We will unfortunately have to turn away groups of 7 or more at the door.
If you bump into people you know at the venue from a separate booking, this is fine as it has not been planned. We ask that you do not sit at the same table as them to make a group of over 6 people and do not adjust layout of tables or chairs once in the centre.
Masks are mandatory in the centre for those who are not exempt in the regulation guidance. We ask that you wear your mask when entering, leaving and visiting the cafe and toilet facilities. Children are not required to wear masks within our centre.
There is no need to wear a mask when at a table as you are in a cafe environment and no need to wear a mask in the playframe as this constitutes as exercise.